Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
6.4
Location
8.4
Service
6.2
Dining
6.6
Guest reviews
8.2/10
based on 5 reviews
8.2
8.2/10 based on 207 reviews
Doug
United States of America,
January
2025
5.8/10
My stay at Op Bungalow was quite pleasant overall. The bungalows were clean and located right on the beach. though I felt the bed was a bit hard for my liking. The friendly staff made my experience enjoyable, providing quick service and good food at the on-site restaurant. However, I did miss having some basic amenities like extra towels and a bedside lamp.
Rooms
8.0
The bungalows are comfortable and cleaned regularly, with basic amenities like a fridge and kettle. However, the bed was hard, which affected my comfort initially.
Service
9.0
The staff was incredibly welcoming and attentive, always ready to assist with anything I needed. They even quickly accommodated my request for a mattress topper.
Location
9.0
Being right on the beach was a major highlight for me, and it was only a two-minute walk from the main strip, providing both convenience and tranquility.
Dining
8.0
The on-site restaurant offered delicious meals with reasonable prices, making dining convenient during my stay.
Facilities
7.0
While there were useful facilities like laundry and airport shuttle services, I found the lack of coffee or tea supplies in the room disappointing.
Mike
United States of America,
December
2024
7.0/10
I had a mixed experience at Op Bungalow. The location right on the beach is fantastic, making it easy to enjoy the beautiful scenery. However, the service left a lot to be desired, with some rude encounters and billing issues. The bungalows were clean, but I did wish for a bit more attention to detail.
Rooms
6.0
The bungalows were comfortable and regularly cleaned. they included a bed, bathroom, fridge, and good Wi-Fi. However, I found it a bit frustrating that I had to request extra towels and an additional bed that wasn't provided initially.
Service
5.0
While most of the staff were friendly, my experience was marred by some rude interactions, especially regarding billing. there were times I had to ask multiple times for basic services like room cleaning and water restocking.
Location
8.0
The hotel is perfectly located right on the beach and just a short walk from the main strip. it offered a peaceful atmosphere at night while still being near shops and restaurants.
Dining
7.0
The restaurant served good food at reasonable prices. I particularly enjoyed the homemade pastries and fresh mango shakes, plus the staff there were generally attentive and friendly.
Facilities
7.0
Facilities included room service and a laundry service. the quick turnaround on laundry was a plus, and the airport shuttle service was reasonably priced.
Susan
United States of America,
December
2024
5.6/10
My stay at Op Bungalow was a mixed bag. The location is fantastic, right on the beach, with a peaceful vibe despite being close to restaurants and bars. However, I encountered significant issues with service, especially at check-in and with the cleanliness of my bungalow. Overall, while it was good value for money, certain aspects of my experience left much to be desired.
Rooms
5.0
The bungalows are comfortable but lacked bedside lamps and a hairdryer. I also faced issues with cleanliness, as I had to repeatedly ask for my room to be cleaned and stocked with water.
Service
5.0
I found the service disappointing and often rude. Check-in was a hassle due to overcharging issues and the staff's dismissive attitude towards my concerns, which spoiled my experience.
Location
8.0
The location is unbeatable, right on the beach, making it convenient for enjoying the area while still being quiet and peaceful. Plenty of nearby dining options enhance the experience.
Dining
5.0
While I didn't dine extensively at the bungalow restaurant, I did notice the staff was inconsistent, with some being friendly while others were less accommodating.
Facilities
5.0
The facilities included basic housekeeping and access to tours, but they could use some improvement, especially regarding room amenities like a pool or better lighting.
George
United States of America,
November
2024
7.4/10
I enjoyed the fantastic beachfront location and how peaceful it was, but the service I encountered left a lot to be desired. Though the bungalows are reasonably priced, my experience was marred by the rudeness of some staff members. Overall, I’d rate my experience as average and hope they can improve their customer service.
Rooms
5.0
The bungalow I stayed in was a bit dated and had some basic amenities like a fridge and bathroom with shower, but I missed having a bedside lamp and a hairdryer. The air conditioning was not very effective, and the key card system was inconvenient.
Service
5.0
Some staff were friendly and helpful, but I had issues with rudeness and disorganization at the reception. It took repeated requests to get basic services, which was quite frustrating, especially when I was overcharged at check-in.
Location
8.0
The location was excellent, right on the beach and just a short walk to various restaurants and shops without the noise of the busy streets. I loved how peaceful it was despite being so close to everything.
Dining
6.0
While the restaurant’s food wasn't the best I’ve had, it was convenient being right on the beach. I found myself eating there almost daily, which speaks to its location more than its menu.
Facilities
6.0
The amenities included good Wi-Fi and the option for laundry services, which I found very useful. However, I think they could improve on providing basic items like extra towels for those in larger bungalows.
Stephen
United States of America,
October
2024
5.2/10
I enjoyed my week at Op Bungalow, thanks to the friendly staff and peaceful atmosphere. The location was fantastic, right on the beach and close to restaurants and shops. However, the bungalows could use some updates, especially regarding amenities like extra towels and coffee supplies.
Rooms
8.0
The bungalows were comfortable overall, featuring a bed, bathroom with shower, fridge, kettle, and good Wi-Fi. They could be cleaner, and I would have preferred more flexibility with the towels and an extra bed for my group.
Service
7.0
Most of the staff were very friendly and service-minded. They provided quick laundry service, which was a big plus. I did have a bit of an issue with an unhelpful reception experience initially, but otherwise, they were polite.
Location
9.0
The location is ideal, nestled in a quieter area just a short stroll from the bustling streets of Chaweng. It's also right on the beach, which I loved. It was perfect for exploring the island while being able to relax away from the noise.
Dining
7.0
The restaurant offered decent food, but it wasn’t the highlight of my stay. I found myself eating there frequently simply because of the convenience, especially being so close to the beach.
Facilities
7.0
Facilities like housekeeping and laundry were efficient, and I appreciated the service. However, I felt that some basic amenities like coffee supplies should be included in the rooms.